How Does MyBudget Work?

Your MyBudget journey begins with an initial conversation with one of our Money Coaches. They will chat to you about your financial position and gain an understanding of the financial goals you want to achieve. Once we have this snapshot, we will connect you with your very own Personal Budgeting Specialist. We can arrange a time convenient to you (and your partner where relevant). At that session we create a customised 12-month Personal Budget Plan that is yours to keep for FREE! This budget plan provides you with a detailed understanding of how, together with the support of MyBudget, you can live a life free from money worries and achieve your financial goals.

Most Australians qualify for MyBudget because our service supports a wide range of financial situations, from managing everyday expenses to serious credit card debt, overdue bills or debt consolidation needs. At your free appointment, a money coach will review your income, debts, financial commitments and goals to confirm if MyBudget is the right fit. If you want budgeting help, debt relief options, or a clearer personal budget, we’re here to support you.

Absolutely. You have complete control and visibility of your finances. When you make a change to your budget, you’ll see your future forecast and payments update in real-time. New or unexpected expenses are easily added to your budget via our desktop or mobile apps or over the phone. Ideally, unexpected expenses will be covered by surplus savings. (We’ll help you develop a savings safety net.) If savings are not available, one of our money experts will help to adjust your budget so that the new expense fits. It’s your money—you’re always in control—and we’re always here to help. Moving money between your MyBudget and personal accounts is done via bank transfer.

If an emergency or unexpected bill appears, simply contact MyBudget by phone, through our app or via your online client portal. Your Money Coach will review your budget, look at your upcoming bills and savings, and help adjust your plan so the new expense can be covered where possible. This might include reshuffling payments, using part of your savings, or updating your money saving plan. Our aim is to reduce your stress and help you manage surprises without losing sight of your longer term financial goals.

MyBudget combines expert financial coaching with smart technology to give you a personalised money management system that makes budgeting easier. Unlike traditional budget apps or budget spreadsheets that you manage on your own, we help you organise bills, reduce debt, plan for future expenses, build savings and stay accountable. We can even negotiate with your creditors for you. With more than 25 years of experience, our team guides and supports you every step of the way so you can finally feel in control of your finances.

Every appointment to set up your personalised budget is completely free. If you decide to join, your fees will depend on the complexity of your financial situation and the level of support you need. Our mission is to improve financial wellbeing, so our fees are designed to be an affordable investment towards helping you achieve your financial goals.