Wednesday 5 August 2020: Intermittent Interruptions

We are experiencing intermittent cloud service interruptions that are occasionally disrupting access to the app and client web portal.

Our tech team is continuing to work on achieving stability across both of these platforms.

No other services have been affected. All of your regular payments are being processed as scheduled.

If you are unable to access the client portal or app, you can request changes and payments by calling us on 1300 300 922. 

Our Customer Service team are available between 7:30am-7:00pm AET, Monday - Friday.

We apologise for any inconvenience.

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