Terms and Conditions | MyBudget

Terms and Conditions

Effective 18th June, 2020

Have Your Say 1:1 Interviews Terms and Conditions

This is a limited time promotion open to Australian residents over the age of 18.

MyBudget (ABN 82093118597) reserves the right to verify identity via photographic identification and residential address for the purposes of this promotion.

To qualify for this promotion, an ex-MyBudget client who the email was addressed to can be invited and attend the 1:1 interview by clicking the calendar invite link in the email and booking a time between 12:01am ACST 16th June, 2020 and 11:59pm (ACST)  Wednesday 1st July, 2020. Feedback provided in any other format will not be accepted. The invite email must be responded to within 7-days to secure your spot.

Bookings will be scheduled via a scheduling app Calendly. The phone number you provide us via Calendly will be the phone number will contact you on. The 1:1 interviews will take place over phone and may take up to a maximum 45 minutes to complete. In return, you will receive a $50 Coles Myer Gift Card which will be posted within 5 business days to your nominated postal address. Gift Cards will be given to people who complete the 1:1 interview. Gift Cards are limited to one per person. A maximum of 30 interviews will be conducted. MyBudget reserves the right to reschedule or cancel any appointments made without notice or reason.

The information from the call will be kept confidential and will be used to gain insights on how to make the MyBudget service better for current and future members of the service.

Personal Information
By registering and completing your interview, you acknowledge that you are providing your information to MyBudget for use as described here, Any personal information collected through this Competition is collected by MyBudget and is collected in accordance with the MyBudget Privacy Policy (www.mybudget.com.au/privacy) and the Privacy Act (1988) and the Australian Privacy Principles contained therein.  


Contacting us

You can contact us by phone, fax, post or online, using the below details:
Phone number: 1300 300 922
Fax number: 08 8272 9811
Postal Address: PO Box 3433, Rundle Mall SA 5000
Email: clientsupport@mybudget.com.au

For general and customer service related enquiries, our phones are open:
7:00am to 6:30pm ACST Monday to Friday

The above times are Central Standard Time. MyBudget is closed on national public holidays.

If you have any questions about this privacy policy, you can email clientsupport@mybudget.com.au

Existing clients can also send online messages through our secure client site.

If you wish to ask a question, give feedback, or make a complaint about any potential breach of your privacy rights, please contact MyBudget using any of the contact details above. Any complaints will be responded to within seven (7) days. If you are not satisfied with the outcome of your complaint, you are entitled to contact the Office of the Privacy Commissioner.

Updates to our Terms and Conditions

Terms and Conditions will be reviewed regularly. You can contact a MyBudget representative for a current policy, using the contact details above. Alternatively, please check our website.